Shipping & Return Policy

Welcome to Gakza Store!

We are committed to delivering your orders quickly and efficiently. Please read our Shipping & Return Policy carefully before placing an order.

Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions, courier delays, or peak seasons.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Order Tracking

• Once your order has been shipped, tracking information will be provided via email or SMS (if available).

Return Policy

5-Day Return Policy

We offer a 5-day return policy from the date of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in its original packaging.

• The item must be returned with all accessories, manuals, and original tags (if applicable).

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling.

• Items returned after the 5-day return period.

• Customized or personalized products.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–10 business days to the original payment method.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact us:

Gakza Store
📧 Email: gakzagadgets@gmail.com

We appreciate your trust in Gakza Store and look forward to serving you.